MOBAPAY’s service focus Terms and Conditions

01General Terms and Conditions

By visiting MOBAPAY, placing an order, or using any available service, you agree to follow these terms. MOBAPAY provides digital game top-ups for supported products, including Mobile Legends and Magic Chess. It is not a casino or real-money gambling platform.

These terms explain the main responsibilities of MOBAPAY and its users. Product availability, payment channels, currency, promotions, and regional policies may vary for Philippine users and remain subject to the information shown at checkout and the latest applicable terms. MOBAPAY may revise this page when service conditions change.

Users are responsible for ensuring that their use of MOBAPAY complies with the laws and requirements that apply to them in the Philippines. The service is for adults aged 21 and above. Do not use the platform for unlawful activity, fraudulent transactions, or unauthorised access.

02Account and Order Details

Provide accurate game account details and a working email address when placing an order. MOBAPAY may be unable to deliver or trace a purchase when the game ID, server number, or email address is entered incorrectly. Review all information before payment.

• Only use your own game account details and do not impersonate another player. MOBAPAY does not create a gambling wallet or provide casino account registration. Orders are linked to the game information supplied during checkout.
• Keep your MOBAPAY username and password private at all times. Never disclose your login details to anyone.
• Sharing account information with another person is strictly prohibited.
• Accounts must not be sold, transferred, or assigned to any third party.
• Registration details must include a valid mobile number and email address where requested.
• You are responsible for reporting any unusual or unauthorised account activity through the available support channel.

Additional documents may be requested for account verification. Certain account functions may remain restricted until the required checks are completed.

03Age and Eligibility

MOBAPAY services are intended only for users aged 21 and above. Anyone under 21 must not access or use the platform.

For age or identity checks, MOBAPAY may request an accepted government-issued document. Providing false information may lead to account closure and further action where permitted by law.

04Payments and Top-Ups

Deposits, if available for your account and region, must use the payment options displayed at checkout. Amounts are shown in PHP or Philippine pesos, while applicable limits and conditions may vary by account and current terms.

• Use only a payment method registered in your own name.
• Depositing through another person’s payment account is not allowed.
• A successful deposit may be reflected after payment processing is completed. Timing can vary because of payment-network or technical delays.
• Any applicable charges or payment conditions will be shown before you confirm the transaction. Review the final PHP amount carefully before paying.
• Do not use borrowed money, credit cards, or loans to pay for digital game items.

05No Withdrawal Service

MOBAPAY is a digital game top-up service and does not offer player fund withdrawals. Withdrawal rules therefore do not apply.

• MOBAPAY does not publish a same-payment-method withdrawal requirement because its service covers digital game purchases rather than wagering funds.
• Wagering requirements are not applicable to MOBAPAY digital game top-ups. Review the current product and promotion terms before completing a purchase.
• MOBAPAY does not publish VIP-based daily withdrawal limits. Any applicable purchase limits are subject to the information shown for your selected market.
• MOBAPAY may review unusual orders or payment activity where necessary to protect users and support order processing.
• MOBAPAY does not describe KYC as a condition for withdrawing funds. Keep your game ID, server number, email address, payment receipt, and order details accurate.

Any payment-provider charge depends on the selected payment channel and market. Check the final amount before confirming payment.

06Discounts and Promotions

MOBAPAY may display market-specific discounts or other promotional offers from time to time. Each offer is subject to its own terms, availability, and validity period.

• Do not assume that any promotion is limited to new users. Eligibility and redemption conditions must be confirmed in the applicable offer details.
• MOBAPAY does not publish a universal 30-day wagering deadline. Promotion dates and conditions may change, so check the current offer information before payment.
• MOBAPAY does not publish a standard wagering multiplier. Digital game top-up promotions should be assessed using the terms shown for the relevant market and product.
• Bonus-balance withdrawal rules are not applicable to MOBAPAY digital game purchases. Promotional value, where offered, is governed by the current promotion terms.
• Do not combine promotional offers unless the relevant terms clearly allow it. Check the offer details before applying more than one promotion.
• MOBAPAY may cancel or restrict a promotion where there is suspected misuse, an invalid order, or a breach of the applicable promotion terms.

07Game Top-Up Rules

MOBAPAY is a digital game top-up service, not a casino or real-money gambling platform. It does not publish casino game odds, RNG claims, or gambling outcomes. Product availability and purchase conditions are subject to the current Philippine market settings.

• If a technical issue affects a payment or delays delivery, keep your receipt and order number. Check the relevant game account before contacting support, and avoid making another payment while the first order is still being reviewed.
• If an item does not arrive or an order appears incorrect, verify the game ID, server number, email address, receipt, and order number first. Contact MOBAPAY support with these details so the transaction can be checked.
• Users must provide accurate order information and use the service lawfully. Incorrect game details may affect delivery, while suspected misuse or fraudulent activity may lead to account or service restrictions under the applicable terms.
• MOBAPAY does not operate live casino tables or provide dealer-led games. Digital product delivery follows the selected product and payment process displayed at checkout.
• Keep access details private and use your own account information when placing an order. Do not allow unauthorised people to use your session or submit purchases without your permission.

MOBAPAY may temporarily suspend a product or website feature for maintenance, security, or operational reasons. During an interruption, delivery may be delayed, and users should retain their payment records while waiting for service to resume.

08Prohibited Activities

The following conduct is not permitted when using MOBAPAY services. Serious misuse, unlawful activity, or attempts to interfere with the platform may result in restricted access, order review, or permanent account action, with further steps taken where required by law.

• Do not create accounts deceptively, use another person’s account without permission, or submit game details that do not belong to you.
• Do not misuse promotional pricing, discounts, or campaign mechanics. Offer eligibility and limits are determined by the current promotion terms shown for the Philippine market.
• Do not use MOBAPAY for money laundering, fraud, or any other unlawful financial activity. Payments must come from a lawful source and comply with the payment provider’s requirements.
• Do not use bots, scripts, automated tools, or other software to interfere with website functions, order processing, or account security.
• Do not intentionally exploit website errors, payment issues, or product-delivery faults. Report suspected problems to MOBAPAY support instead of attempting to benefit from them.
• Threatening, abusive, discriminatory, or harassing behaviour towards other users or support staff is not acceptable.
• Do not upload, transmit, or attempt to introduce viruses, malware, or other harmful code through MOBAPAY services.

09Order and Account Restrictions

Access to services or order processing may be restricted when required by the applicable terms, regional policies, or lawful instructions.

• This may apply when a user breaches the current terms and conditions.
• Restrictions may also apply when submitted game, server, email, or order details are false or misleading.
• Transactions flagged as unusual may require further review under the rules of the selected payment channel.
• Access or order handling may be limited when required by a valid court order or government directive.
• No verified rule currently states that access is automatically closed after 12 months of inactivity; check the latest regional terms for updates.

This service processes digital game-item top-ups rather than wagering accounts, so casino balance withdrawals and account-closure withdrawals do not apply. The current FAQ also states that completed orders cannot be cancelled or refunded.

10Responsible Use

MOBAPAY provides digital game top-ups, not real-money betting. Philippine users aged 21+ should still manage gaming time and spending responsibly and never treat play as a source of income.

• Set a practical daily or monthly spending budget for game credits and do not exceed what you can comfortably afford.
• Never increase your spending to recover money already used on games or digital items.
• Take a break whenever gaming affects your finances, responsibilities, sleep, or well-being; no fixed self-exclusion period is confirmed for this service.
• If gaming feels difficult to control, stop spending and seek support from a qualified mental-health or financial professional.
• Review the responsible-play information and current regional policies for guidance on maintaining safe gaming habits.

11Privacy Policy

Personal information is handled according to the privacy policy available for the user’s selected country or region. Review that policy to understand the applicable data practices. Privacy Policy read our Privacy Policy.

• Information such as your game ID, server number, email address, and order details may be used to process top-ups, issue receipts, and provide order support.
• Payment data is handled through the payment channels shown for the selected market; review the current checkout and privacy notices before paying.
• Information may be disclosed when required by applicable law, a valid court order, or an authorised government request.
• Requests to access, correct, or delete personal information are subject to the rights, exceptions, and procedures stated in the applicable regional privacy policy.

12Changes and Updates

MOBAPAY may revise these terms from time to time. Any updated version will be published on the website, so please review the latest wording before using the service.

Continuing to use the platform after an update means you should check and follow the current terms. Save this page and review it regularly for important changes.